• Welcome to The Etiquette Center, Kenya’s leading source for Etiquette and Protocol Training

Decorum, elegance, societal savoir- faire and a pluralistic view on the world are what exceptionally distinguish you in all that you do.

Can you make a lasting impression on a person within 7 Seconds?

Does your body language and personal style work for you? Or against you?

Do you always know which utensils to use when you sit at formal dining setup?

Does your child have the necessary skills to gain competitive advantage in school and all social settings?

Who We Are

About Us

Etiquette Center offers a ‘next generation’ strategy to developing decorum and improving etiquette skills for success in social and business settings.

At the Etiquette Center, we carry out corporate&business trainings for professionals, everyday etiquette classes for adults, and comprehensive programs for children and teens.

Our etiquette training will provide individuals with the social skills needed for both personal and professional success in life. Our classes are entertaining, hands-on, interactive and educational and are focused around 21st century living.

It is with pleasure and honor that we have the opportunity to teach individuals social skills and appropriate manners that are expected in everyday life interactions.

Why Etiquette?

“Good Manners will open doors that the best education cannot” Clarence Thomas

Etiquette is defined as the formal manners and rules that are followed in social or professional settings.

The demands placed upon today’s professionals surpass any experienced in the past.

The sophisticated and high-level professional must know how to differentiate himself or herself from the competition, advance and uphold business, project a positive and respectful image, extend confidence and authority, and build teamwork in a multicultural environment.

To achieve brilliance, one must be prepared, polished and dedicated to the aim of being the best you can be in all situations.

The appropriate use of etiquette delivers a distinct advantage in everyday interactions.

We will always be judged and perceived by our appearance, our conduct and our manners, irrespective of how casual we become as a society. Enroll today for our classes and workshops in your area.

Etiquette Center Events

Upcoming workshops, trainings and programs

Nuggets of Wisdom


Before I do anything I ask myself “Would an idiot do that?” and if the answer is “Yes” I do not do that thing. Dwight Schrute


Good manners are just a way of showing other people that we have respect for them. ~Bill Kelly


It’s nice to be important but it’s more important to be nice.


Etiquette means behaving yourself a little better than is absolutely essential.


Visitors should behave in such a way that the host and hostess feel at home. ~J.S. Farynski


Remember that if you feel a need to respond immediately to every incoming text, you’ll lose more in the eyes of the person who’s in front of you than you’ll gain from the unseen people who are benefiting from your efficiency.


Don’t show up at a party empty-handed, unless you’ve been instructed to — and sometimes not even then. Bring wine or dessert or a plant.

Message from the CEO

It is a great pleasure to welcome you to the Etiquette Center site. Learning Etiquette is fun more so if it’s at Etiquette Center.

Our programs are so lively, filled with magnificence, poise, elegance and decorum.This website is intended to provide an in-depth and extensive review of our firm, manifesting the delight we have as Etiquette Center team in our existent and continuing growth and accomplishments.

The Etiquette Center corporate culture is portrayed by its competence to adjust quickly to our customer needs and requirements.

From the company’s start to the present day, our tradition of ingenuity has driven continuous improvement in the way we operate and a relentless drive for growth.

We are striving to sustain and build on the remarkable triumph which we have enjoyed since Etiquette Center’s launch.

Our focus then and now is to challenge the status quo; working proactively with our customers to find the best solutions and applications to assure ‘sustainable’ long term relationships.

Bilhah Waka | Etiquette Center CEO

Subscribe to our blog

Want to know when we got the latest etiquette related updates just for you? Sign up for our newsletter now!


Enter your email to subscribe to notifications from this site

Join 3 other subscribers